http://finance.yahoo.com/video/video-united-passenger-dragged-off-033451430.html
The airport police used excessive force on a male passenger who refused to disembark the plane as he had to perform surgery for his patient the next day. He was randomly selected by computer to disembark because United Airlines wanted to put 4 staffs on board a fully booked airplane. Airport police were called in to forcefully remove the male passenger and the male passenger was injured by the airport police with a bloody face. The airport police lied about the male passenger being aggressive and belligerent and the injury was due to a fall which turned out to be caused by the airport police when videos started to surface. Thereafter, the airport policeman was suspended.
United Airlines CEO defended the removal of the male passenger forcefully. Why the hell must a paying customer sacrificed his ticket for non-paying staffs? This is not putting customer interest as a priority for this airlines.
People are calling for a boycott of this Airlines.
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4 comments:
United Airlines has a new marketing slogan now.
When we can't beat our competitors, we will beat you!
Hahaha!
https://sg.news.yahoo.com/united-airlines-finally-apologizes-image-takes-beating-231207176.html
The CEO has finally apologized for the incident but not his lies.
This is not a case of removing excess customers from overbooking. This is not even a case of overbooking. This is just simply a case of trying to get its 4 staffs onboard a fully booked plane. When a paying customer refused to disembark, United Airlines used excessive force on its paying customer.
https://sg.finance.yahoo.com/news/united-compensate-passengers-flight-man-193654098.html
There's still no apology for the CEO's lies.
The truth about this incident:
There was no such thing as overbooking and needed to remove paying customers from the plane. The computer system will inform the ground crew to stop customers from boarding the plane during check-in. This is just a case of the United Airlines wanting to put its 4 crews on board a fully booked plane. The random selection by the computer was biased too. According to some insider, United Airlines practice was not to include regular customers and high fare paying customers from the random selection. Therefore, only low fare paying customers would be subjected to the computer selection.
Liar Liar Liar!
https://sg.finance.yahoo.com/news/united-changes-crew-booking-policy-passenger-dragged-off-011317970--finance.html
See! This is not an overbooked case.
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